Privacy

Privacy 

At Queen of the Kitchen, we take your privacy very seriously and will only use the information you provide us lawfully. 

 

We may collect things such as your name, email address and IP address to help us complete your order and provide the best service to you. In order to keep your information safe, we follow industry best practices and take reasonable precautions to ensure it is not lost, misused, altered or inappropriately disclosed or accessed.

When you sign up for our newsletter or supply information for an order or return, we imply that you consent to us using your information for marketing purposes. We will always provide unsubscribe options at the bottom of our emails or communications but you are welcome to contact us through our contact page if you would like us to update your information or preferences. 

We will never disclose or sell your information to third parties without your express consent. All third parties will only collect and use your information to the extent necessary so that they may complete and perform services they provide for us. However certain third party service providers such as payment gateways and transaction processors have their own privacy policy. We recommend you read their privacy policies too. 

Payments processed directly through our website are stored on the Shopify databases and are encrypted the Payment Card Industry Data Security Standard (PCI-DSS) behind a firewall only as long as needed to process your transaction. After the transaction is complete, the purchase transaction data is deleted. PCI-DSS requirements help to ensure the secure handling of credit card information by our store and its service providers. Your credit card details and other sensitive information will never be collected or stored without your express consent. 

 

We retain the right to disclose your personal information if we are required to do so by law or if you violate our terms of service.